The Viral Series III: The GUI (Graphic User Interface)

When developing a viral app, bear in mind that the Graphic User Interface (or GUI) is as important as the app’s name or logo because ultimately it is an essential part of the user experience itself.

The principle behind a viral app is that the user can share it with his friends once he likes it. Likewise his friends will also be able to spread the app further to their own peers, hence the expression “viral”.

However a user will only "disseminate" an app if he enjoys it, in other words, if the user experience is pleasant. Here are a few tips to win the hearts and souls of your users:

1- The GUI must be friendly, easy-to-use and intuitive
2- Its graphic motif must appeal to the target audience
3- The Millennium generation demands a fresh, more edgy, web 2.0 look’n’feel
4- The GUI must include sharing, tell-a-friend and add-a-friend features

The image above shows Odigo, an IM developed in the 90s, when ICQ was a leader and much before Microsoft had its Windows Live Messenger.

Odigo's GUI was created based on the idea of a handheld such as a Palm or a Blackberry. It included radar where you could see who was online, interest-based filters and user ID cards with avatars besides other interesting features, including a rudimentary "tell-a-friend".

If you are unacquainted to the subject and would like to understand what GUIs are, click here for a thorough explanation. If you are developing or would like to enhance a viral app, as always I suggest hiring a Marketing/ Communications expert.

If you have comments, click on the link below to share your opinion. In order to contact me, please feel free to e-mail me at kgoldrajch@gmail.com.

Guidelines to stand out and create a relevant and sticky message

In this day and age, it is relatively easy to create a viral campaign and generate some buzz around a brand, product or service. With the proliferation of channels where you can convey your message to a global audience, such as web 2.0 based websites and applications (blogs, social networks, widgets, etc.), it is essential to make sure that you are not only creating a buzz, but your message is relevant and sticky. Here’s a 101 on relevance:

1- Research each target audience
2- The language they speak
3- Where they get their information from
4- Their scale of values
5- Probe you brand against these values
6- If budget allows, focus groups
7- Translate what you want to say about your brand into their language and values
8- Be concise
9- Be bold
10- Convey the message on the medium where they get information from
11- Be sure you have a feedback channel and listen to their oppinion
12- Fine tune your message regularly

Nickled and Dimed PR

Interesting article today at the Wall Street Journal. It talks about a “pay-per-placement” trend in PR. That is, instead of hiring a PR firm and paying the regular PR retainer, you pay per article published.

This looks more like a solution for small and medium businesses that are interested solely in getting the word out there.

I am a strong believer that Marketing and PR must be cost effective and although this type of solution may sound fair, before hiring a service like this I suggest taking into account the following:

1- The scope of work: Which publications/ writers will be pitched?

2- If you are paying per article, what is the maximum amount of featured articles that fits your budget?

3- Relevance of the publications. Does the publication where you had a featured article hit your target audience?

4- Size of the publication. Are tier 1, 2 and 3 publications differentiated? However the concept of tier 1, 2 and 3 is still inaccurate. Here’s an example: an industry blog can hit a higher number of potential clients than a mainstream publication.

5- RSS/ feeds/ replicating articles. The same article can be featured in various online publications, and commonly industry blogs use feeds and replicate articles. Is a replicated article being charged as an original article? What about articles translated into other languages?

6- PR and media relations efforts should always start with developing a strategy. Before pitching the press, carefully craft your messages. Also keep in mind that it is better to build strong media relationships than aim to at short term achievements.

Click here to read the article


Click here to read pitching tips.