Thursday, May 8, 2008

The Viral Series I: The Ideal Target Audience

Let me first describe what is not considered a good target audience for a viral service such as a social network: Think of an online community for women, aged 18 to 55. Why is it not good? I will give you 3 reasons:

1- The more you define and limit your niche, the easier you will be able to address their needs and come up with a differentiated and relevant service. An example? LinkedIn: a social network for professionals. Another one? InMobile.org: a social network for mobile executives. If you are trying to please all demographics at once, you will end up not pleasing any of them and having an obsolete service.

2- The principle of targeted ads is defeated in the example above. If you put yourself in the shoes of the advertisers, wouldn’t you rather have more information about your target audience instead of shooting aimlessly to all directions?

3- The Millennium Generation is the target audience that has been the early adopter of social networks such as MySpace, Facebook, etc. The mobile phone and the internet are an intrinsic part of their social life. But beware, the Millennium Generation is also the toughest audience to please and we will analyze this later, when we talk about technology, GUI and branding.

So what we see in the first place is that segmentation is key. In other words, you need to have a well defined target audience and your service must be honestly relevant for them.


Would you like to add anything to this list and share your opinion? Feel free to click on the comments link and voice your thoughts!

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